Returns & Exchanges

At Chadwicks & Hacks, we want you to be fully satisfied with your home and appliance purchases. If a product does not meet your expectations, you may return it within 30 days of delivery provided it is in its original, unused condition.

1

Initiate Your Return

Contact our customer service team via email or phone with your order number and reason for return to receive a Return Authorization (RA) number.

2

Prepare the Package

Carefully pack the item in its original manufacturer packaging, including all manuals, accessories, and parts to ensure a full refund.

3

Ship to Warehouse

Affix the provided shipping label or address the package to our returns department, ensuring the RA number is clearly marked on the exterior.

4

Inspection and Refund

Once our technicians verify the item's condition, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing